Mst Kaniz Fatema

Health-Services

Support Professional

Mst Kaniz Fatema

Health-Services

Support Professional

About Me

Hello! I’m Mst Kaniz Fatema, a healthcare professional focused on improving how health services are organized and delivered. My work centers on health information management, EHR workflow optimization, and equitable access to care for immigrant and multilingual communities.

RESEARCH / PUBLICATIONS
175+
Citations
6
h-index
6+
i10-index
6
Publications
Highlights of Qualifications
Microsoft Office

Strong software skills, including Microsoft Word, Excel, and PowerPoint

40 WPM Typing Skills

Fast and accurate typing with minimal errors.

Food Service & Safety

Certified in Food Handling and Food Service, with classroom experience in food service.

Communication & Organization

Strong communication, interpersonal, and organizational skills with the ability to work effectively with others.

POS & Cash Handling

Experienced in cash handling and efficiently operating POS systems for customer orders and payments.

Multilingual Communication

Fluent in English, Hindi, and Bangla, with strong communication skills.

Resume
PROFESSIONAL EMPLOYMENT HISTORY
June 2016 - Aug 2021
Health Services Manager
Pro Active Health Care Team, Toronto, Ontario, Canada
RESEARCH
Research accomplishments
  • Six research publications spanning 2022-2026, including two first/sole-author publications.
  • Google Scholar profile snapshot supplied for this CV shows 175 citations, h-index 6, and i10-index 6.
  • Applied quantitative research methods represented across the publication portfolio include cross-sectional and longitudinal designs, systematic/quantitative review, reliability testing, correlation analysis, multiple and hierarchical regression, and predictive-model evaluation.
Selected research themes
  • AI and health information systems: medical-record management, EHR workflow optimization, diabetes risk prediction, and multi-source healthcare data.
  • Behavioral and mental health: computational prediction of CBT outcomes and data-driven assessment of marital satisfaction and emotional wellbeing.
  • Health-services equity and access: multilingual administrative support, immigrant healthcare disparities, and maternal/child health service utilization.
Education
May 2023 - Present
Diploma, Office Administration - Health Services Program
Centennial College, Toronto, Ontario, Canada
Certificate
Sept 2019 - Apr 2021
English for Academic Purposes (EAPP) Certificate
Centennial College, Toronto, Ontario, Canada
Certificate
Sept 2009 - Apr 2013
Bachelor's in Accounting
Victoria Degree College, Bangladesh
Certificate
CERTIFICATIONS AND TRAINING
Sept 2021 - Dec 2021
Food Service Worker Program
Centennial College, Toronto, Ontario, Canada
  • Food Handling certification.
  • Worker Health and Safety Awareness certificate completed.
  • Food Service Worker certificate completed.
Certificate
Publications
01.·Rebeka Sultana; Mst Kaniz Fatema · 2026
AI-Based Diabetes Risk Stratification Using Multi-Source Healthcare Data
American Journal of Data Science and Analytics, Vol. 7, No. 1, pp. 128-165.
02.·Mst Kaniz Fatema · 2025
AI-Assisted Medical Records Management and EHR Workflow Optimization for Community Health Centres Serving Immigrant Populations
ASRC Procedia: Global Perspectives in Science and Scholarship, Vol. 1, No. 1, pp. 2446-2485.
03.·Amena Begum Sumi; Mst Kaniz Fatema · 2024
Integrating Psychometric and Neurocognitive Biomarkers in Computational Models to Predict Cognitive Behavioral Therapy Outcomes in Adolescents with Anxiety and Depression
International Journal of Scientific Interdisciplinary Research, Vol. 5, No. 2, pp. 632-677.
04.·Amena Begum Sumi; Mst Kaniz Fatema · 2023
Advanced Computational and Biotechnological Approaches to Systemic Family Therapy: Predicting Marital Satisfaction and Emotional Wellbeing in Couples
Review of Applied Science and Technology, Vol. 2, No. 4, pp. 228-265.
05.·Nishat Jahan; Mst Kaniz Fatema · 2022
A Review of the Impact of COVID-19 on Maternal and Child Health Service Utilization in Bangladesh
American Journal of Scholarly Research and Innovation, Vol. 1, No. 2, pp. 223-269.
06.·Mst Kaniz Fatema · 2022
Language Access and Health Equity: Role of Multilingual Administrative Staff in Reducing Healthcare Disparities Among South Asian Immigrant Communities in the U.S.
International Journal of Scientific Interdisciplinary Research, Vol. 1, No. 1, pp. 274-315.
Core Competencies
  • Customer Service
    90%
  • Microsoft Office
    75%
  • Food Service
    85%
  • POS & Cash Handling
    95%
Skills
Skills & Expertise
  • Communication
  • Microsoft Office
  • Organizational Skills
  • POS Operations
  • Food Service
  • Cash Handling
Languages
  • Bangla
  • English
  • Hindi
  • Urdu
  • French
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Works
Blog

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